Summary: Candor Groups collects only the personal information needed to help you buy, sell, rent, or invest in property. We do not sell your data to third parties. You can request deletion of your information at any time by writing to us.
Information We Collect
When you interact with Candor Groups — whether through our website, phone enquiries, site visits, or form submissions — we may collect the following categories of personal data:
- Identity information: Full name, date of birth, PAN, Aadhaar details (only where legally required for property registration).
- Contact information: Mobile number, email address, residential or office address.
- Financial information: Budget range, loan eligibility details, and bank statements (only when facilitating home loan assistance with your explicit consent).
- Property preferences: Desired localities, BHK configuration, purpose of purchase (end-use or investment), and timeline.
- Communication records: Emails, WhatsApp messages, and call logs related to your enquiries, retained solely for service continuity.
- Technical data: IP address, browser type, pages visited, and session duration, collected automatically when you visit our website.
We collect only what is necessary and relevant to the service you have requested.
How We Use Your Data
Your information is used exclusively to deliver and improve our real estate services. Specific purposes include:
- Responding to property enquiries and scheduling site visits.
- Matching your requirements to suitable listings in our portfolio.
- Facilitating home loan assistance and connecting you with empanelled lenders.
- Processing and coordinating property registration documentation.
- Sending relevant property updates, new project launches, and investment alerts — only when you have opted in.
- Improving our website experience through anonymised analytics.
- Complying with legal obligations under MahaRERA, the Registration Act, 1908, and the Indian Stamp Act.
We will never use your data for unsolicited marketing unrelated to real estate, nor will we sell or rent your personal data to any third party for their marketing purposes.
Sharing & Disclosure
Candor Groups may share your personal information in the following limited circumstances:
- Builders & developers: With your knowledge, when registering interest in a specific project or initiating a booking.
- Financial institutions: Only when you have explicitly requested home loan assistance, and only the information required for loan processing.
- Legal & registration professionals: Advocates and sub-registrar offices, strictly for completing property transactions you have authorised.
- Service providers: IT vendors, CRM platforms, and communication tools who are contractually bound to protect your data and prohibited from using it independently.
- Regulatory authorities: Government bodies such as MahaRERA, the Income Tax Department, or courts, when required by applicable law.
We do not sell your data. No personal information collected through Candor Groups will ever be sold, traded, or rented to any commercial third party.
Cookies & Tracking
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and understand how visitors use our platform.
- Essential cookies: Required for the website to function. These cannot be disabled.
- Analytics cookies: Help us understand traffic patterns, popular pages, and user journeys using tools such as Google Analytics. All data is aggregated and anonymised.
- Preference cookies: Remember settings such as preferred language or region to personalise your experience.
You may disable non-essential cookies through your browser settings at any time. Note that disabling cookies may affect certain features of our website. We do not currently use advertising or retargeting cookies.
Data Security
We take the security of your personal information seriously. Our measures include:
- Encrypted data transmission via HTTPS across all web pages.
- Access controls ensuring only authorised Candor Groups personnel can view client data.
- Secure, password-protected database storage hosted on credentialled servers.
- Regular review of data handling practices across our team.
While we implement industry-standard safeguards, no method of transmission over the internet is completely secure. In the unlikely event of a data breach that materially affects you, we will notify you promptly in accordance with applicable law.
Physical documents containing your personal information (such as KYC copies) are kept in locked storage at our offices and destroyed securely after the statutory retention period.
Your Rights
As a client or visitor, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request erasure of your data, subject to any legal retention obligations we are required to comply with.
- Withdrawal of consent: Opt out of marketing communications at any time by replying STOP to any SMS or WhatsApp message, or writing to us at candor.promotion@gmail.com.
- Grievance redressal: Raise a complaint about how your data is handled, and receive a response within 30 days.
To exercise any of these rights, please contact our team directly at the details provided in Section 10.
Third-Party Links
Our website may contain links to third-party sites such as MahaRERA's official portal, developer project websites, or financial institution pages. These links are provided for your convenience.
Candor Groups has no control over the content or privacy practices of these external websites. We encourage you to review the privacy policy of any third-party site you visit before sharing personal information.
Children's Privacy
Our services are intended exclusively for adults aged 18 and above. Candor Groups does not knowingly collect personal information from individuals under the age of 18.
If you believe a minor has submitted personal data through our platform without parental consent, please contact us immediately at candor.promotion@gmail.com and we will promptly delete that information.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we offer. When we do, we will revise the effective date at the top of this page.
For material changes that may significantly affect your rights, we will make reasonable efforts to notify you — either via email (if you have provided one) or through a notice on our website. Continued use of our services after any update constitutes acceptance of the revised policy.
We recommend reviewing this page periodically.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our team: